Legal Information
How much your personal data matters to us and how we keep it secure — all explained here in plain English.
Our Commitment
The core pillars of tk1o's Privacy Policy — keeping your data safe at all times.
All your personal data is protected with SSL/TLS encryption. The highest level of security is maintained both in storage and during transmission.
Tk1o never sells your personal data to advertisers or third parties. Your information is used solely for providing our services.
You can view, correct, or request deletion of your data at any time. You have full rights over your personal information.
We only use necessary cookies. The purpose of each cookie is clearly stated, and you can adjust your cookie settings at any time.
Your data is not kept beyond what is necessary. After account closure, it is deleted within a set timeframe unless we are required by law to retain it.
In the event of a data breach, we will notify the affected users and relevant authorities within 72 hours — nothing is hidden.
Tk1o is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' personal privacy. This Privacy Policy ("Policy") describes how tk1o collects, uses, stores, and protects your personal information.
By using tk1o's website (tk1o.net) or app, opening an account, or accessing any of our services, you are deemed to have accepted the terms of this Privacy Policy. Please read it carefully.
We have written this policy in plain, clear language so every user can easily understand it. If you have any questions, feel free to reach out to our support team directly.
Key Point: tk1o never sells your data, never retains it unnecessarily, and never shares it with anyone without your permission. You are always in full control of your information.
Tk1o only collects data that is genuinely required to provide our services. We never ask for unnecessary or irrelevant information.
Information you provide directly when registering or using our services:
Certain information is collected automatically while you use the platform:
| Data Type | What We Collect | Purpose |
|---|---|---|
| Device Information | OS, browser, and device model | Service Quality Improvement |
| IP address | IP address at time of access | Security & Geolocation |
| Usage Logs | Login time, page visits | Security Monitoring |
| Transaction history | Deposit, withdrawal, and betting records | Account Management |
| Cookie Data | Session and preference data | Personalized Experience |
We never store your password in plain text. All passwords are hashed using the bcrypt algorithm.
Tk1o uses your information solely for the purposes listed below — never for anything beyond that.
You can opt out of marketing emails and SMS at any time. Update your "Notification Preferences" in Account Settings or email us at support@tk1o.net.
Cookies are small text files stored in your browser. tk1o uses cookies to enhance your experience and maintain platform security.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Until end of session |
| Functional Cookies | Remembering your language, preferences, and settings | 1 year |
| Analytics Cookies | Usage pattern analysis and improvement | 6 months |
| Security Cookies | Fraud and attack prevention | 30 days |
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies will prevent certain features from working, including login.
To disable cookies in Chrome: Settings → Privacy and Security → Cookies and other site data. Similar options are available in Firefox, Safari, and other browsers.
Tk1o uses industry-leading security measures to protect your data, with a dedicated security team monitoring the platform 24/7.
If you notice any suspicious activity on your account, change your password immediately and contact our support team. We will act promptly.
Tk1o does not retain your data longer than necessary. Each type of data has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure (for legal reasons) |
| Transaction Records | 7 years (financial regulatory requirement) |
| KYC documents | 5 years after account closure |
| Cookie Data | 6 months to 1 year |
| Support Chat History | 2 years |
| Marketing Preferences | Until updated |
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
As a tk1o user, you have the following rights over your personal data. To exercise any of these rights, write to us at support@tk1o.net.
You can request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
In certain circumstances, you can request that your data be deleted.
You may request that we stop using your data for specific purposes.
You can request your information in a structured, machine-readable format.
You can object to your information being used for marketing or profiling.
We will respond to your request within 30 days. For complex requests, this may be extended by an additional 30 days — but we will notify you in advance.
Tk1o is an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is mandatory at registration.
If you find out that your child or someone you know is using tk1o despite being underage, please contact us immediately. We will take prompt action.
Tk1o may update this Privacy Policy when needed. Changes may be made due to business updates, new legislation, or changes in technology.
We recommend reviewing this page regularly to stay informed about our latest policy.
If you have any questions, requests, or complaints regarding our privacy policy, please reach out to us. We're always here to help.
For any privacy-related matters:
support@tk1o.net
We aim to respond within 24–48 hours.
For urgent matters, please use our live chat support.
Available daily from 9:00 AM to 11:00 PM.
To request deletion or correction of your data, email us with your registered email address and a description of your request. We will process it after verifying your identity.
To view, correct, or delete your data, contact us directly at support@tk1o.net
Safe & Transparent Platform
Trusted by millions of Bangladeshi gamers — a platform where your data is always safe.